The Arc of DFW
The Arc of DFW
The Arc of DFW
Role
Role
Role
Duration
Duration
Duration
The Arc of DFW is a nonprofit dedicated to empowering individuals with intellectual and developmental disabilities (I/DD) and their families through advocacy, education, and community support, helping them live life on their own terms.
The Arc of DFW is a nonprofit dedicated to empowering individuals with intellectual and developmental disabilities (I/DD) and their families through advocacy, education, and community support, helping them live life on their own terms.
The Arc of DFW is a nonprofit dedicated to empowering individuals with intellectual and developmental disabilities (I/DD) and their families through advocacy, education, and community support, helping them live life on their own terms.
The previous website lacked intuitive navigation, modern accessibility features, and a compelling visual identity, making it difficult for users to find resources and engage with the organization.
The previous website lacked intuitive navigation, modern accessibility features, and a compelling visual identity, making it difficult for users to find resources and engage with the organization.
The previous website lacked intuitive navigation, modern accessibility features, and a compelling visual identity, making it difficult for users to find resources and engage with the organization.
We assessed the original website using heuristic evaluation and an information architecture review, holding regular check-ins with the client to align on objectives, clarify concerns, and identify key content needs.
As a result, we completely redesigned the website to enhance usability and support the I/DD community. Key updates included:
A more informative Home page
New sections for Advocacy, Programs, and a Story Bank
A mobile-friendly layout
Streamlined information architecture by reducing content layers, removing dead links, and simplifying
site maintenance
Custom infographics to present information clearly
Reusable template pages for future programs
Additionally, we provided a handoff document that included page components, a style guide, and plugin instructions to assist with
site building.
As a result, we completely redesigned the website to enhance usability and support the I/DD community. Key updates included:
A more informative Home page
New sections for Advocacy, Programs, and a Story Bank
A mobile-friendly layout
Streamlined information architecture by reducing content layers, removing dead links, and simplifying
site maintenance
Custom infographics to present information clearly
Reusable template pages for future programs
Additionally, we provided a handoff document that included page components, a style guide, and plugin instructions to assist with site building.
As a result, we completely redesigned the website to enhance usability and support the I/DD community. Key updates included:
A more informative Home page
New sections for Advocacy, Programs, and a Story Bank
A mobile-friendly layout
Streamlined information architecture by reducing content layers, removing dead links, and site maintenance
Custom infographics to present information clearly
Reusable template pages for future programs
Additionally, we provided a handoff document that included page components, a style guide, and plugin instructions to assist with site building.
We strengthened The Arc’s digital presence for I/DD families by redesigning the website with accessible, easy-to-navigate layouts, responsive design, and digestible content.
These improvements enhanced usability and significantly boosted visibility through better search engine optimization. As a result, families were able to find important resources more easily and engage more meaningfully with The Arc’s advocacy work.
The updated design aligned with The Arc’s mission, helping restore trust in the organization and better supporting its goal of raising awareness and promoting inclusivity for people with intellectual and developmental disabilities.
After the launch:
3× increase in monthly visitors within the first month
216% growth in organic search traffic
4.6% click-through rate
16% increase in new sign-ups and donor registrations via the site
We strengthened The Arc’s digital presence for I/DD families by redesigning the website with accessible, easy-to-navigate layouts, responsive design, and digestible content.
These improvements enhanced usability and significantly boosted visibility through better search engine optimization. As a result, families were able to find important resources more easily and engage more meaningfully with The Arc’s advocacy work.
The updated design aligned with The Arc’s mission, helping restore trust in the organization and better supporting its goal of raising awareness and promoting inclusivity for people with intellectual and developmental disabilities.
After the launch:
3× increase in monthly visitors within the first month
216% growth in organic search traffic
4.6% click-through rate
16% increase in new sign-ups and donor registrations via the site
We strengthened The Arc’s digital presence for I/DD families by redesigning the website with accessible, easy-to-navigate layouts, responsive design, and digestible content.
These improvements enhanced usability and significantly boosted visibility through better search engine optimization. As a result, families were able to find important resources more easily and engage more meaningfully with The Arc’s advocacy work.
The updated design aligned with The Arc’s mission, helping restore trust in the organization and better supporting its goal of raising awareness and promoting inclusivity for people with intellectual and developmental disabilities.
After the launch:
3× increase in monthly visitors within the first month
216% growth in organic search traffic
4.6% click-through rate
16% increase in new sign-ups and donor registrations via the site
The original website had broken links that made maintenance difficult, dense text that hindered readability, and lacked storytelling or advocacy-focused content to reflect the organization’s mission and engage users.
The original website had broken links that made maintenance difficult, dense text that hindered readability, and lacked storytelling or advocacy-focused content to reflect the organization’s mission and engage users.
The original website had broken links that made maintenance difficult, dense text that hindered readability, and lacked storytelling or advocacy-focused content to reflect the organization’s mission and engage users.
How might we improve navigation, accessibility, and visual design to help users easily find resources and engage with The Arc of DFW?
How might we improve navigation, accessibility, and visual design to help users easily find resources and engage with The Arc of DFW?
How might we improve navigation, accessibility, and visual design to help users easily find resources and engage with The Arc of DFW?
UX/UI Designer / Documentation and Handoff
UX/UI Designer / Documentation and Handoff
UX/UI Designer / Documentation and Handoff
8 Weeks
8 Weeks
8 Weeks
Outcome
Outcome
Outcome
We provided a comprehensive Figma file along with a detailed handoff PDF to
guide development.
After the design phase, two team members continued collaborating with The Arc of DFW Area to bring the website to life. Our redesigned achieved a 216% increase of visitors after the first month. The site is now live, fully built using our design.
We provided a comprehensive Figma file along with a detailed handoff PDF to guide development.
After the design phase, two team members continued collaborating with The Arc of DFW Area to bring the website to life. our redesigned achieved a 216% increase of visitors after the first month. The site is now live, fully built using our design.
We provided a comprehensive Figma file along with a detailed handoff PDF to
guide development.
After the design phase, two team members continued collaborating with The Arc of DFW Area to bring the website to life. Our redesigned achieved a 216% increase of visitors after the first month. The site is now live, fully built using our design.
View the Arc!
View the Arc!
View the Arc!
The Problem
The Problem
The Problem
The Approach
The Approach
The Approach
What We Delivered
What We Delivered
What We Delivered
The Impact
The Impact
The Impact
Explore my other works!
Explore my other works!
Explore my other works!
The Original Website
The Original Website
The Original Website
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We assessed the original website using heuristic evaluation and an information architecture review, holding regular check-ins with the client to align on objectives, clarify concerns, and identify key content needs.